THE 1/3rd HAKUBA (hereinafter referred to as “the Facility”) is committed to properly protecting our guests’ personal information and ensuring that all guests can use our services with peace of mind. The Facility handles personal information in accordance with the following policy.
- Acquisition of Personal Information
The Facility acquires personal information through appropriate and fair means when processing accommodation reservations, responding to inquiries, and providing various services. - Purpose of Use of Personal Information
The personal information obtained will be used within the scope of the following purposes:- Provision and management of accommodation and related services
- Responding to inquiries from guests
- Conducting surveys and analysis to improve our services
- Responding to requests based on applicable laws and regulations
- Provision of Personal Information to Third Parties
Except in cases required by law, the Facility will not provide personal information to third parties without the guest’s prior consent. - Management and Protection of Personal Information
The Facility implements appropriate security measures to prevent unauthorized access, loss, destruction, falsification, or leakage of personal information. - Disclosure, Correction, and Deletion of Personal Information
When a guest requests the disclosure, correction, or deletion of their personal information, the Facility will verify the identity of the requester and respond appropriately in accordance with applicable laws and regulations. - Compliance and Continuous Improvement
The Facility complies with laws, guidelines, and other standards related to personal information protection and continually reviews and improves this policy as necessary.
Contact Information
- THE 1/3rd HAKUBA (TOMOTOMO Co., LTD.)
- 4-31-13-102 Izumi, Suginami-ku, Tokyo 168-0063, Japan
- E-mail: booking@1-3rd.com

